FAQ

1. I don't feel comfortable giving my credit information over the Internet, how else can I place an order?
2. What if I am not satisfied with my order?
3. How do I cancel an order I just placed?
4. How long will it take for me to receive my products?
5. What are the health benefits of eating jerky?
6. What is the best way to store my jerky to make sure it lasts long and keeps fresh?
7. I have a specific food allergy. How can I find out more information on the ingredients in the products?
8. Where do I send returned orders?
9. What is the little white bag in the beef jerky packages?
10. Can I have my order shipped to other countries?
11. Do you charge a sales tax?
12. Does Jerky.com ship to APO and FPO addresses?

Ordering

1. How do I place an order?
2. What are my payment options?
3. When will I receive an order confirmation?
4. How do I cancel an order I just placed?
5. Do you charge a sales tax?
6. Does Jerky.com offer bulk discounting on select products?

Shipping

1. What products are eligible for FREE shipping?
2. How long will it take for me to receive my products?
3. When will my order be shipped?
4. Can I have my order shipped to other countries?
5. Does Jerky.com offer expedited shipping for faster delivery?
6. Does Jerky.com ship to AFO and FPO addresses?

Returns

1. How will I be refunded for my returned item(s)?
2. Where do I send returned orders?
3. What if my item was shipped and the packaging appears to be damaged?
4. Does this same return policy apply to orders received outside of the Continental U.S.A?